FAQ
Frequently asked questions
Shipping windows, packaging discretion, testing, returns, and what research use only means here.
4 min read
Everything we sell is labelled for research use only. It is not sold for human or veterinary consumption, and we do not provide dosing guidance.
Orders placed before 2pm CT ship the same business day. Domestic delivery is typically two to three business days.
Every parcel ships in unbranded packaging. No logos, no product names, no indication of contents on the outside of the box.
Unopened items may be returned within thirty days. Opened vials cannot be returned for safety and integrity reasons.
All products referenced are sold for laboratory research use only and are not intended for human or veterinary use.